United Die Company

Support Center

DCT License Problem

Last Updated: Jan 16, 2011 08:46AM EST

The Die Configuration Tool (DCT) contains an embedded license file that prohibits running the application locally from your hard drive or from websites not affliated with the United Die Company. If any of these conditions exist the following screen is displayed:


license warning dialog


If you see this message the most likely cause is that the DCT web page is using a cached version of the application stored on your local hard drive which is not allowing the application to run. This problem is usually fixed by clearing the contents of the cache used by your web browser. Alternatively you can try to use a different web browser (Firefox and Chrome work well with the online features of our website) and see if the problem goes away.


Instructions for clearing your web browser's cache:


If none of these recommended solutions fix your problem, please submit a support request.

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